My career has crossed industries and continents — aviation, hospitality, property development, research and digital technology. Each chapter has brought practical responsibility, leadership and an international perspective.
Founded and operated a successful Spanish tapas and Mediterranean restaurant, managing end-to-end operations, recruitment and training, customer experience, suppliers, cost control, marketing and business performance.
Property acquisition, development, refurbishment, sales and management across Thailand, including budgets, contractors, project oversight, negotiations and operational reporting.
Researched published medical literature, analysed trends and sources, worked with EndNote and created specialist spreadsheets to organise and communicate research data.
International customer service and safety in multicultural, high-pressure environments, with promotion to Purser and responsibility for leadership, teamwork, conflict resolution and passenger experience.
Building, running and developing businesses with hands-on responsibility for people, budgets and performance.
Customer experience, food and beverage operations, team leadership, training and service standards.
Acquisition, renovation, development, project management, contractor liaison, sales and management.
Taking projects from idea to completion through practical planning, coordination, problem solving and delivery.
Decades of client-facing work across aviation and hospitality, including conflict resolution and multicultural communication.
Continued professional development in cybersecurity, cloud technology, digital marketing and e-commerce.
Cybersecurity foundations, networks, Linux, SQL, SIEM, incident response and Python.
Core AWS cloud concepts, services, architecture and technical foundations.
Cloud concepts, AWS services, security, architecture, pricing and support.
Digital marketing, e-commerce, customer engagement and online business fundamentals.
Isle of Wight Technical College · Business Management Diploma · 1984–1986
Ryde High School · O Levels · Mathematics, English Language and Geography · 1980–1984